⚠In crisis? Call or text 988 · All resources →
Safety & Ethics

Safety is not optional.

Every design decision we make starts with one question: is this safe for the person in front of the screen?

⚠️
BriteMind is NOT an emergency service. If you are in immediate danger, experiencing a medical emergency, or having thoughts of suicide or self-harm, call 911 immediately or go to your nearest emergency room. BriteMind cannot dispatch emergency services or guarantee response times in crisis situations. See full crisis resources →
Crisis Resources

If you need help right now

988 Suicide & Crisis Lifeline
Call or text 988, available 24/7 in English and Spanish. Free, confidential.
Call 988
Crisis Text Line
Text HOME to 741741, available 24/7. For those who can't or don't want to speak aloud.
Text HOME
Veterans Crisis Line
Call 988 then press 1, or text 838255. Dedicated responders for veterans, service members, and their families, 24/7.
Call 988, Press 1
View Full Crisis Resources →
Data & Privacy

Privacy & Data Protection

BriteMind is built on the belief that mental health support requires the highest standard of privacy protection. Your data is encrypted, never sold, and only used to support your care.

End-to-End Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256).
Transparent Practices
Clear privacy practices: you control your data and can request access anytime.
Zero Data Selling
We do not sell, license, or broker your health data. Ever.
Right to Delete
Request complete deletion of your account and data at any time.
Read Full Privacy Policy →
AI Ethics

How we build ethical AI for mental health

AI Has a Defined Scope

BriteMind is a support tool, not a treatment. It does not diagnose conditions, prescribe medication, or make medical recommendations, and it is not a licensed therapist, psychologist, or physician. It supports professional care. It does not replace it.

Crisis Is Routed to Humans

BriteMind is not a crisis service and does not attempt crisis counseling. If you are in danger or thinking about harming yourself, it points you to human help: 911, or 988 for the Suicide & Crisis Lifeline in the US.

Transparency

You always know you're talking to AI. BriteMind never impersonates a human therapist, identifies itself clearly, and encourages connecting with a professional when that's what a situation calls for.

Your Data Stays Yours

Sessions, check-ins, and any health data you connect are encrypted and never sold. You can export or delete your account and its data at any time.

Bias Monitoring

We actively monitor for demographic disparities in AI responses and outcomes. We are committed to equity, including for communities historically underserved by mental health systems.